All officially enrolled UPOU students are entitled to a @up.edu.ph (UP Mail) account. It is highly recommended of students to use their UP email account when communicating with UPOU offices and their professors.


To request for your UP Mail:

  1. Please send an email to techsupport@upou.edu.ph, indicate that you are a UPOU student requesting a @up.edu.ph email account.  
  2. In your email, attach a scanned copy of either your Form 5 or your UP ID.


If you have concerns or problems with your UP Mail, please communicate with techsupport@upou.edu.ph. The UPOU Helpdesk does not cover UP Mail and other technical support services (aside from those related to your UPOU Helpdesk account and tickets).


Please be also informed that @upou.edu.ph and @up.edu.ph email accounts are not the same. @upou.edu.ph (UPOU Mail) accounts were previously issued to students from 2018 and earlier. If you were previously issued a @upou.edu.ph email account, you are strongly encouraged to still apply for a @up.edu.ph account. If you need technical support regarding your @upou.edu.ph account, please contact techsupport@upou.edu.ph.